Banking, Financial Services and Payments
Banks and Financial Services clients are focused on technology solutions for the following areas:
- Artificial Intelligence and Machine Learning Solutions: These include the application of AI and ML for enhanced risk analysis, process automation, verification of regulatory compliance, and improving customer experience strategies, leading to improved outcomes like better client experience and revenue maximization, cost reduction, risk reduction, and mitigation through improved compliance, and enabling new revenue segments and products.
- Open Banking Solutions: Open Banking is currently required in European markets and is seeing rapid adoption throughout the rest of the world. Banks and Financial Service firms are creating and participating in more compelling, integrated ecosystem services
- Capital Markets: Technological solutions can be integrated through the front, middle, and back offices to empower participation and to automatically identify and act on market trends. Automation is helping streamline capital market processes, especially in settlement and reporting.
- Cards & Payments: Digital payments continue to show rapid adoption and progressive transition away from cash, cheques, and physical payment cards, to real-time digital-only payments that simplify the customer experience.
- Corporate & Retail Banking: Digital, cloud-based banking solutions are prevalent throughout all areas of the financial industry, all the way from customer acquisition and KYC, customer onboarding and ongoing segmentation and product marketing, core banking, account management and customer service and lastly, risk management and compliance services.